Effective Date: 1 March 2026
Last Updated: 1 March 2026


Who we are
Create2Convert Ltd
58 Feering Hill
Feering
Colchester
Essex
CO5 9NL
Email: hello@create2convert.co.uk
This policy explains how we collect, use and protect your personal data when you use this website, and how cookies are used across the site.

What data we collect

We only collect data that is relevant to running the business and responding to enquiries.

Information you provide

This may include:
• Name
• Email address
• Phone number
• Business details
• Any information you submit through contact forms, booking forms or email

Information collected automatically

This may include:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site
• General website usage data

How we collect your data

We collect data when you:
• Fill in a contact form
• Book a call or appointment
• Email us directly
• Use or browse the website
• Accept or manage cookies through the cookie banner

How we use your data

We use your data to:
• Respond to enquiries
• Deliver services
• Manage bookings and communication5
• Improve website performance and user experience
• Meet legal, regulatory and accounting obligations
We do not sell your data and we do not collect more than we need.

Legal basis for processing

Under UK GDPR, we rely on one or more of the following legal bases:
• Legitimate interests – to run and improve our business and respond to enquiries
• Contract – where we need your information to provide services you have requested
• Consent – where you have actively agreed, such as for non essential cookies or marketing communication where applicable
• Legal obligation – where we are required to keep certain records

How we store and protect your data

Your data is stored using trusted platforms and service providers that support the operation of the business.

We take reasonable steps to protect your information from unauthorised access, loss, misuse or disclosure. However, no website or online platform is completely secure, so we cannot guarantee absolute security.

Sharing your data

We do not sell or rent your personal data.
We may share your data with trusted third parties where necessary to run the website or deliver services. This may include providers such as:
• Website hosting providers
• Analytics tools
• Form or booking platforms
• Email providers
• Professional advisers where required
These providers only process data where necessary and under their own legal obligations.

How long we keep your data

We only keep personal data for as long as necessary.
Typically:
• Enquiry data may be kept for up to 12 months
• Client and project related data may be kept for longer where needed for legal, tax or accounting purposes
• Analytics data is retained according to the settings of the relevant platform
When data is no longer needed, it is deleted or anonymised where appropriate.

Your rights

Under UK data protection law, you have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where appropriate
• Object to certain types of processing
• Request restriction of processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact:
hello@create2convert.co.uk

Cookies

Cookies are small text files stored on your device when you visit a website. They help websites function properly and can also be used to understand how visitors use a site.

How we use cookies

We use cookies to:
• Support basic website functionality
• Understand how visitors use the site
• Measure and improve website performance
• Support embedded tools or third party services where relevant

Types of cookies we may use:

Essential cookies

These are necessary for the website to function properly and cannot usually be switched off.

Analytics cookies

These help us understand how people use the website so we can improve performance and user experience.

Third party cookies

Some third party services embedded into the site, such as booking tools, videos or analytics platforms, may set their own cookies.

Managing cookies

When you first visit the site, you may be given the option to accept, reject or manage non essential cookies.
You can also control cookies through your browser settings. Please note that disabling some cookies may affect how parts of the website function.

Third party services

This website may use third party services to support functionality, analytics or communication. These services may process personal data in line with their own privacy policies.
Where relevant, you should also review the privacy policies of any third party services you interact with through this website.

Changes to this policy

We may update this Privacy & Cookies Policy from time to time to reflect changes to the website, legal requirements or the way we operate.
Any changes will be posted on this page and the date at the top will be updated

Contact

If you have any questions about this policy or how your data is handled, please contact:

Create2Convert Ltd
58 Feering Hill
Feering
Colchester
Essex
CO5 9NL
hello@create2convert.co.uk